IP-PBX KX-NSX2000 / KX-NSX1000

Business Communications Server

Our communication styles continue to change over the years.

When only analogue communication was available, each phone line was assigned a specific telephone number. If the user moved and wanted to keep the same number, it was necessary to reroute the phone line.

When IP started to gain popularity, it became possible to assign a telephone number to a specific device. Simply by moving the device, users could use the same number in different locations.

Now, users expect that telephone numbers can be assigned to specific users, which can then be used from any device. As a result, users can conduct business communication not only inside the office, but even outside or at home, creating an opportunity to revolutionize their work style.

The Panasonic KX-NSX series delivers the next generation of communication systems to meet today’s work style.

Περισσότερες πληροφορίες Επικοινωνία

Flexible and Convenient Office WorkReliabilityMobilityUnified Communication & Applications

Flexible and Convenient Office Work

Whether you have employees that work in various locations around the office, are adding new employees, setting up a new office, starting a help desk or setting up employees to work from home – the KX-NSX can easily achieve your goals.

User Concept
Multi-Devices
Each user can assign a phone number to multiple devices such as their office phone and mobile phone, which enables a phone or mobile phone to be easily used as an office extension. Users can easily manage multiple devices spread over various locations using a single number.

Smart Desk
This function enables a number of users to share the same extension. Users apply their own profile with a service-in operation so they can only receive their personal calls and voicemail, etc. Once they have serviced-out, it becomes available for another employee. When an employee services in at a location, they are automatically serviced out at any previous location.

My Portal
Using the My Portal web-based user interface, each user can easily operate the telephony function settings and Unified Message customisation without knowing the PBX-specific feature number.

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Reliability

Communication quality and reliability are extremely important. With our communication system, the communication service can be maintained even if problems occur with the system.

Reliable Backup System
to Survive system Failures
1+1 Redundancy
With a primary unit and secondary unit installed, if a problem occurs with the working system on the primary unit, the backup system of the secondary unit is promoted to the working system and continues operations as KX-NSX master PBX.

Simplified Isolated Mode
If network trouble occurs with a multisite connection, the Expansion Gateway (KX-NS series) at each site can operate as a stand-alone system. The KX-NSX is resilient and enables communication to continue.

Serviceability
Remote Maintenance
A service engineer can remotely perform maintenance on the KX-NSX. The Panasonic cloud service enables the engineer to access your system securely, from anywhere, anytime – which allows for quick system recovery. KX-NSX maintenance is both flexible and efficient.

Fault Recovery / Diagnostics
The KX-NSX2000/1000 can obtain system logs to help troubleshooting.

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Mobility

Employees can quickly and reliably communicate with customers and other members when they are away from their desk or outside the office, which leads to improved customer satisfaction and work efficiency, at the same time.

DECT Wireless System

With a multi-zone wireless system, you can receive calls wherever you are on your premises. This reduces waiting times and enables customers to speak to the right person at the right time. You can also switch easily between desk phones and portable devices during conversations. Finally, DECT paging allows conversations to be shared among multiple participants.

Group and Conference Call Functions

Paging over Panasonic DECT phones is available for hospitality and other industries using the conference group call feature. All paged members can listen to both announcements and replies from users.

Mobile Phone Integration
Receive a Call
When your customer calls your office phone number, both your phone at the office and your cellular phone can ring at the same time. You can receive customer calls both inside and outside the company. So , you only need to inform the customer of your office phone number.

Make a Call
When you are away from the office , you can call customers with SIP software phone on your smartphone without any additional fees. And your customer is notified of your office phone number instead of the number of your cellular phone. (One Numbered Extension)

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Unified Communication & Applications

KX-NSX has UC Pro support, video communication functions, a built-in call centre function (external CTI servers not required), partner application linking, and more. These functions make business communication more efficient and enable users to utilise limited resources effectively.

Built-in Call Centre
Automatic Voice Guidance
By being notified of their position in a queue through voice guidance, callers can better decide whether to wait, leave a message, or hang up. This provides a favourable impression for your business and improves the satisfaction of the customers for the service they are receiving.

Monitoring Callers and Call History Report
The supervisor can monitor the live status of call centres to understand onsite problems and improve them. Call history can also be output as a report to understand problems or opportunities relating to customer service. Report data can be saved to an external server.

Auto Recording and Backing Up Data
The KX-NSX can be used to automatically record conversations with customers, which can be listened to by supervisors, saved to an external server, and used to understand problems or opportunities relating to customer service.

Panasonic UC Pro
UC Pro supports multiple devices such as PCs and mobile phones and provides collaborative functions, including presence management, audio/text/video chat, and synchronization with Outlook Calendar. Mobile clients can communicate with an account that is also registered to their PC, so they can take care of business while out of the office.

Video Communication
The combination of the video IP phone KX-HDV430 and communication IP camera KX-NTV150 or IP video doorphone KX-NTV160 enable easy video communication.

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Specifications

System Capacity

Maximum Trunks*1

The KX-NSX2000/1000 supports the following number of trunks.

Type KX-NSX2000 KX-NSX1000
Stand-alone
System		 Multi-connection One-look
Networking		 Multi-connection
Total Number
of Trunks		 960 ch 960 ch 640 ch 640 ch
H.323 256 ch 256 ch 256 ch 256 ch
SIP 960 ch 960 ch 640 ch 640 ch
BRI – 960 ch – 640 ch
PRI23 – 960 ch – 640 ch
PRI30 – 960 ch – 640 ch
T1 – 960 ch – 640 ch
E1 – 960 ch – 640 ch
Analogue – 960 lines – 640 lines

The following shows the number of each terminal equipment type supported by the KX-NSX2000 / KX-NSX1000.

Type KX-NSX2000 KX-NSX1000
Stand-alone System Multi-connection Stand-alone System Multi-connection
Device
IP Device 2000 2000 1000 1000
KX-NT500 / KX-NT300 Series*3 2000 2000 1000 1000
KX-HDV Series
KX-TGP600
SIP Phone (Third party) 2000 2000 1000 1000
Communication IP Camera*4 128 128 128 128
IP Video Doorphone*4
Legacy – 2000 – 1000
SLT – 2000 – 1000
DPT (DXPT*2) – 1024(2000) – 512(1000)
APT – 640 – 320
DSS Console
(KX-DT590 / KX-DT390)		 – 128 – 128
PS 1000 1000 1000 1000
Mobile Number in User Container 2000 2000 1000 1000
Add-on Key Module
(KX-NT505)		 128 128 64 64
Add-on Key Module
(KX-NT303/KX-NT305)		 2000 2000 1000 1000
CS 256 256 256 256
IP-CS 256 256 256 256
CS – 256 – 256
Doorphone – 124 – 124
Door Opener – 124 – 124
External Sensor – 124 – 124

*1 The maximum trunks of an Expansion GW cannot exceed the capacity of the KX-NSX
*2 When Digital XDP is used, the maximum number depends on the gateway system.
*3 The KX-NT300 series is not supported by the KX-NSX2000/KX-NSX1000. It is only supported by expansion gateways in a multi connection system.
*4 Communication IP cameras and IP video doorphones are not counted in the number of users.

Available Devices and Services for Each User Grade

User Grade Device Service
Main Sub Wireless Mobile Number UM
Mailbox		 Auto 2-way
Manager
Advanced User*1 KX-NT560, KX-NT556, KX-NT553, KX-NT551, KX-HDV430, KX-HDV330, KX-HDV230, KX-HDV130, KX-HDV100, KX-DT546*4, KX-DT543*4, KX-DT521*4, KX-TCA385, KX-TCA285, KX-TCA185, Single Line Telephone*4*5, IP-Softphone KX-NT560, KX-NT556, KX-NT553, KX-NT551, KX-HDV430, KX-HDV330, KX-HDV230, KX-HDV130, KX-HDV100, KX-DT546*4, KX-DT543*4, KX-DT521*4, IP-Softphone KX-TCA385, KX-TCA285, KX-TCA185 Mobile number and other public phone number Yes Yes
Mobile User*2 – –
Normal User*3 – – –

*1 Requires Normal User AK, Mobile User AK and Advanced User AK.
*2 Requires Normal User AK and Mobile User AK.
*3 Requires Normal User AK.
*4 Requires Expantion Gateway.
*5 If assigned as a main device, sub device and wireless device is unavailable.

IP-PBX KX-NS1000PANASONIC KX NS 1000PANASONIC KX TDE NCP 1IP-PBX KX-NCP / TDE Series