IP-PBX KX-NS1000

Business Communications Server

Communication servers used for business should provide solutions to current real world business requirements, such as: simplifying and improving communications, lowering costs, improving productivity, supporting SOHOs and diversifying the workplace. They should do all of these while flexibly adapting to the way each organisation works.

The KX-NS1000 Business Communications Server by Panasonic is designed to deliver these solutions by integrating hardware and software components in a modular way, allowing you to tailor a communications system to your specific needs.

Περισσότερες πληροφορίες Επικοινωνία

IP Networking Flexibility and ScalabilityIP MigrationUnified CommunicationCall CentreMobilityConference

IP Networking Flexibility and Scalability

The KX-NS1000 fully supports IP, an open protocol for establishing real-time communication. Using IP effectively can result in compelling advantages such as improving user efficiency, and lowering communication costs.

One-look Networking
Controlling the Systems at Multiple Offices as a Single System

Panasonic?s One-look Networking is a system where a single KX-NS1000 works and provides PBX features even though two or more KX-NS series units are networked.
It is not necessary to provide additional servers. The system can be expanded easily via a web based maintenance console. One-look Networking provides a maximum of 16 sites, and the large capacity of the KX-NS1000 supports up to 1000 users.

One-look Networking Survivability
Reliable Backup System to Survive System Failures

With One-look Networking, the system can continue to operate even in the event of a failover due to system trouble with the master KX-NS1000. By specifying a backup master site, the backup master site will act as the master site temporarily to continue communication services when there is trouble with the master site.
This enables each site to continue operating independently. IP terminals only can also be registered to another PBX.

QSIG Networking Support
Build Systems for Up to 8000 Users

When the KX-NS1000 connects to existing PBXs such as the KX-TDE and KX-NCP via an ISDN private network or VoIP network (H.323), it is possible to flexibly increase capacity and provide QSIG features. QSIG networking is capable of supporting up to 8000 users and 17 or more sites on a network. It is not necessary to renew all PBX systems when the office population increases or a new branch is opened.

Built-in Media Relay Gateway
Remote Extension Setup

The Built-in Media Relay Gateway (MRG) of the KX-NS1000 enables you to install IP phones in locations distant from the office, such as the homes of teleworkers. By connecting with IP networking, IP phones*1 and DECT wireless systems*2 can be configured remotely and used as KX-NS1000 extensions. Furthermore, mobile workers using a software phone on a smartphone or PC can also use IP phones as extensions when they are away from the office.

*1 KX-NT500 series, KX-UT series, IP software phones, and third party SIP phones are supported.
*2 When using the KX-NS0154

Built-in Router
Easy Setup to Establish VPN Tunneling

The router function of the KX-NS1000 can be used to support VPN with networks. If One-look Networking is used, settings can be configured for all offices at a single site.
Also, since this can be achieved using activation keys, additional hardware is not required and you can establish secure connections at a low cost, even when communicating using a software phone on a smartphone.

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IP Migration

By connecting an existing Panasonic PBX system with the KX-NS1000, you can efficiently make legacy lines and terminals more expandable and flexible. The KX-NS1000 enables you to add IP capacity and functionality to an existing Panasonic PBX system at a low cost.

Phased IP Migration While Utilizing Existing Equipment
IP Smart Migration

By connecting the KX-NS1000 to an existing Panasonic PBX*, you can expand IP trunks and terminals and utilize the Unified Messaging feature of the KX-NS1000. This is also recommended for KX-NS1000 users that want to use legacy trunks and terminals for flexible system expansion. You can also use the KX-NS1000 as a server for adding a voice mail function. Assisted migration to an IP system, according to your budget and needs, is also available.

* An existing PBX refers to a Panasonic KX-TDE series, KX-NCP series, or KX-TDA100/100D/200/600/620.

Preparing for Future IP Migration
Legacy Trunk Adaptor

Users that mainly use a legacy trunk (E1/PRI) but want to prepare for future IP migration can use trunk adaptors (KX-NS8188/KX-NS8290) for the KX-NS1000 to increase the maximum number of legacy lines available and enable you to use both legacy and IP trunks. Since the adaptors can be connected to a maximum of 16 units, trunks can be flexibly expanded according to your budget.

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Unified Communication

The KX-NS1000 gives you great flexibility for managing messaging services. Voice and fax messages can be received using the built-in Unified Messaging system in a number of ways; as e-mail attachments, through the KX-NS1000 IMAP4 server, or using the Communication Assistant. This means you can listen to voice messages using their phone or PC, for maximum flexibility.

Built-in Voice Mail
Voice Mail/Mail Box Feature
Interview Service
Custom Service
Automatic Two-way Recording for Managers
Automated Attendant
The built-in voice mail can handle incoming calls, record messages and conversations,and manage mailboxes all from a cellular phone. Two channel two hour voice storage is preinstalled and can be upgraded to a maximum of 1000 hours with activation key and storage memory. Voice mail resources can also be shared across the network (using One-look Networking).

Fax Server
With its fax server, the KX-NS1000 can receive, distribute, and send faxes. Received faxes can be saved in mail boxes and notify the user via the message waiting lamp or e-mail, forwarded, printed, and downloaded.

E-mail Integration
KX-NS1000 sends an e-mail to notify users when they have new fax and voice messages. Fax and voice messages can also be received as attachment files. The KX-NS1000 also supports IMAP4 servers, so the user can access the content of their mail boxes using a common email client that supports the IMAP4 protocol, such as Microsoft Outlook.

Communication Assistant
Communication Assistant is a highly intuitive PC based application suite with powerful point and click telephony and screen based presence, availability, and a variety of collaboration tools. It can be used with or without a server, and supports over 1,000 users with a server.

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Call Centre

The KX-NS1000 includes an advanced call routing function for small to medium size call centres. This function can be used without an external CTI server. It enables you to provide various functions. Furthermore, the solutions can be expanded to suit more sophisticated call centres in combination with Voice Mail functions, the Communication Assistant and third party CTI applications.

Main Features
Automatic Voice GuidanceCall Pickup Group MonitorAuto RecordingNAS supportedACD Monitor/Report1:N Ringing (Group Ringing)/Delayed RingingPriority Routing for VIP CallsIntercept Routing/Busy on BusyUniform Call Distribution (UCD)Busy Override
Automatic Voice Guidance for Customers
The caller can recognise their position in the queue through voice guidance. Since the caller knows their status, they can decide whether to stay in the queue or leave a message and hang up, according to the situation.

Call Pickup Group MonitorNew Feature
When receiving a call with members of a pickup group, it is possible to notify the other members by displaying the extension number/name, enabling the other members to take the calls.

Auto Recording and Backing Up Data
The KX-NS1000 can be used to automatically record conversations with customers, which can be listened to by supervisors, saved to an external server, and used to understand problems or opportunities relating to customer service.

Monitoring Callers and Call History Report
The supervisor can monitor the live status of call centres to understand on-site problems and improve them. Reports can also be used to understand problems or opportunities relating to customer service. Reports data can be saved to an external server.

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Mobility

The Multi-Cell DECT System also provides various wireless solutions, by making extension phones wireless and enabling you to keep in touch with people in charge whenever and wherever they are, as long as they are within the coverage area. The KX-NS1000 provides solutions for linking to cellular phones for companies with many employees working outside the office or at home.

Multi-Cell DECT Wireless System
The Multi-Cell DECT Wireless System lets you carry on your conversation over lightweight, wireless extensions while you are away from your desk or moving around an office, factory, warehouse, or other large facility.

For More Information

Cellular Phone Integration
Receive a Call
When your customer calls your office phone number, both your phone at the office and your cellular phone can ring at the same time. You can receive customer calls both inside and outside the company. So , you only need to inform the customer of your office phone number.

Make a Call
When you are away from the office , you can call customers with SIP software phone on your smartphone without any additional fees. And your customer is notified of your office phone number instead of the number of your cellular phone.
(One Numbered Extension)

Receive a Call

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Conference

Various teleconferencing functions make work at or away from the company more efficient. These reduce business trip costs and speeds up decision making with smooth communication.

High Definition Voice Conference
For In-Company Staff
With the various voice processing technologies of the KX-UT series SIP phones and the KX-NT700 IP Voice conferencing phone, an IP network can be used to perform low cost and high audio quality voice conferences.

Free Location Conferences
For In-Company Staff
Even if conference rooms or meeting corners do not have telephone lines or a LAN, you can have voice conferences with the KX-NT700 IP conferencing phone as long as it is connected to a DECT portable station within range of an IP cell station.

Conference Group Calls from Outside
For Outside Staff
Conference calls can be made simply by calling a phone number for a contact group registered in advance that contains up to 32 people (including the caller), without using charged voice conference services available from telephone carriers.

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Specifications

System Capacity

Maximum Trunks

The KX-NS1000 supports the following number of trunks.

Type KX-NS1000
Stand-alone
System		 KX-NS1000
Stand-alone System
with Legacy GW*1		 KX-NS1000
One-look
Networking		 KX-NS1000
One-look Networking
with Legacy GW*1
Total Number
of Trunks		 256 ch 256 ch 600 ch 600 ch
H.323 96 ch 96 ch 128 ch 128 ch
SIP 256 ch 256 ch 256 ch 256 ch
BRI 8 ch 256 ch 128 ch 600 ch
PRI23 23 ch 230 ch 368 ch 600 ch
PRI30 30 ch 256 ch 480 ch 600 ch
T1 N/A 240 ch N/A 600 ch
E1 N/A 256 ch N/A 600 ch
2 lines 256 lines 32 lines 600 lines

*1 The capacity varies depending on which cabinet is being used as the legacy GW.

Note: The capacity varies depending on the setting conditions. Contact your dealer for further information.

Maximum Terminal Equipment

The following shows the number of each terminal equipment type supported by the KX-NS1000.

Type KX-NS1000
Stand-alone System		 KX-NS1000
Stand-alone System
with Legacy GW*1		 KX-NS1000
One-look Networking		 KX-NS1000
One-look Networking
with Legacy GW*1
Telephone
Total Number of
Extensions		 640 640 1000 1000
SLT 2 480 32 1000
DPT N/A 320 N/A 512
APT N/A 160 N/A 336
IP-PT*2 640 640 1000 1000
SIP 640 640 1000 1000
SIP Phone*3 640 640 1000 1000
KX-UDT Series 255 255 255 255
DSS Console N/A 64 N/A 64
CS 64 64 128 128
DPT-CS (2ch) N/A 64 N/A 128
DPT-CS (8ch) N/A 32 N/A 64
IP-CS 64 64 128 128
SIP-CS 64 64 128 128
PS 512 512 512 512
Voice Processing
System (VPS)		 N/A 4 N/A 8
Doorphone 1 33 8 64
Door Opener 1 33 8 64
External Sensor 1 33 8 64

*1 The capacity varies depending on which cabinet is being used as the legacy GW.
*2 KX-NT500 series, and KX-NT265 (software version 2.00 or later only).
*3 KX-UT Series, KX-NT700 and third party SIP phones (SIP hardphones/SIP softphones).

Note: The capacity varies depending on the setting conditions. Contact your dealer for further information.

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