PBX KX-TEA308 / TES824 / TEM824

Analogue PBX

The analogue telephone system has taken telephone systems for small to mid-sized companies a giant leap forward, offering features seldom available in this category.

  • 3-level Automatic Reception with voice guidance
  • DISA (Direct Inward System Access) with message
  • Built-in Voice Message (BV)
  • Caller ID display on SLT and APT
  • Flexible SMS routing
  • Intuitive customisation and maintenance
  • UCD (Uniform Call Distribution) with message
  • Doorphones, Door Openers, and Doorbells
  • Automatic configuration for outside (CO) line type
  • Centralised feature setting for T7710 (PBX mode)
  • PC programming (USB/RS232C) and easy maintenance
  • CO busy out
  • Budget management
  • Call charge calculation

Useful and Efficient Features

3-level Automatic Reception with Voice Guidance
allows outside callers to access any extension without going through an operator. Automatic greeting message (3-level) can be recorded by the operator or manager directing the caller to an appropriate section. “For the Sales Dept., press 1.” (Level 1) “For the PBX group, press 2.” (Level 2) “For Mark, press1.” (Level 3) Callers can also dial the desired destination not only to an extension, but Ring Group*, or even outside lines.
When the system receives a fax transmission signal by DISA, it automatically connects the specified fax extension. Fax calls can be received day or night without an operator and there is no need for a special fax phone line.

* All phones in the group will ring simultaneously, allowing any member of the group to answer the call.

Built-in Voice Message (BV)*
Now you can enjoy the efficiency and ease of use of voice messaging without adding a separate voice mail system. The optional Voice Message Card ensures you?ll never miss a call or important message from a customer or colleague. Customise your mailbox by recording your own greeting messages that are played when you can?t answer your phone. Your callers can record their messages directly into your personal mailbox, allowing you to receive private information without relying on hand-written notes and memos. Call Centres and Workgroups can use the common message area for recording caller messages that can be played back later by an operator (manager). For more advanced voice messaging needs, a Panasonic Voice Processing System (VPS) gives you even more professional flexibility and control.

* An optional Voice Message Card is required.

Caller ID Display on SLTs and APTs*
Caller Recognition
Better Call Management
The system is compatible with Caller ID, which allows a user to see the caller?s information on the displays of Single Line Telephones (SLTs) that supports Caller ID display and Analogue Proprietary Telephones (APTs). Proprietary display telephones can be used to access the Caller ID log for the 20 most recent calls (Call Log). And the system has 300 common logs. The logged incoming calls can be called back easily.

*An optional card is required.
Please contact your dealer or phone company to confirm if the Caller ID service is available in your area.

Flexible SMS Routing*
SMS (Short Message Service) messaging is an affordable and increasingly popular way to send text messages between fixedline and mobile telephones. You can customise the system to allow SMS message senders to address their messages directly to a specific user’s SLT (Single Line Telephone), ensuring their messages are received quickly, and privately, by the desired user.

* An optional Caller ID card and an SMS-compatible telephone is required to send and receive SMS messages. Please contact your dealer or phone company to confirm that Short Message Service is available in your area.

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Efficient Call Handling

UCD (Uniform Call Distribution) with message
Improves the company image.
Important business calls will not be missed.
Shares the operator load.
For handling many incoming calls quickly and efficiently, this feature allows incoming calls to be distributed uniformly to a group of extensions. If all stations in the UCD group are busy, the system will play a message to the caller – acting like a receptionist. If still the UCD group remains busy, the call can be sent to a secondary DISA. This is especially useful for an office where many calls arrive at a group and there is only one person to take calls (queuing feature).

Call Forwarding (Busy / No Answer / Follow-Me / to Outside)
Improves the company image.
Incoming, intercom and transferred calls to your extension can be forwarded to another destination when you are on the phone or away from your desk. Calls can be directed to a preprogrammed number, such as your mailbox, another phone, or even outside your office building, improving efficiency and overall customer service. ?Follow me? programming allows you to remotely set Call Forwarding from another phone at your office (eg. meeting room), so calls to your extension will reach you while you are away from your desk.

Day / Night / Lunch Mode
The system provides ?Day/Night? and ?Lunch? mode features which can be used to change system functions according to the time of day. For example, you can designate which phones will ring for incoming calls after hours, or prevent outgoing calls at night.

Doorphones, Door Openers, and Doorbells*
Up to 4 doorphones can be connected to the system. When a visitor presses a doorphone button, the pre-assigned extension telephone will ring and the extension user can answer the call to talk to the visitor. Standard doorbells can also be connected to the system to indicate doorphone calls with the familiar chime sound. Doorphone calls can be indicated by ringing, by doorbell, or by both. If an optional Door Opener is connected, the extension user can even open the door and let the visitor in.

* An optional card is required.

Emergency Call
You can assign 5 numbers which can override toll restriction as an emergency call to the police, fire department, ambulance, etc.

5-party Conference
This feature allows 5 parties to have a telephone conversation at one time.
Up to 2 outside lines can join a conference call.

Room Monitor
An Analogue Proprietary Telephone or Doorphone can be used as a Room Monitor. This feature is useful for monitoring a child room or for security purposes.

Extension Group
The system supports 8 extension groups. In an extension group, the following features can be activated.

Group Call Pickup : Any member of an extension group can pick up a call directed to another member of your group.

Paging – Group : Any member of an extension group can make a voice announcement to another group member. A hunting group, DISA ring group or UCD group is a specific extension group.

Ringing Pattern Selection
A ringing pattern can be selected depending on the type of call such as an outside call, intercom call and doorphone call. You can distinguish private calls from business calls.

Message Waiting*
Allows an extension user to notify the called extension of a message waiting when the called extension is busy or does not answer the call. Pressing the lit MESSAGE button of proprietary telephone can call back the called party automatically.

* Analogue Proprietary Telephone only.

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Economical Cost Management

Calling Activity Reports (SMDR :Station Message Detail Recording)
The system can record or print out call information such as the date, time, extension number, dialled number, duration, etc. SMDR information can help you manage long distance call costs, staff productivity and phone system usage.

Account Code Entry (Option / Forced / Verified)
Account codes can be used to identify outgoing external calls for accounting and billing purposes. The calling activities made with ID codes can be printed out (SMDR). A �Verified Account Code? is very useful control toll costs, because a user dialling a long distance number must enter a valid account code to temporarily override toll restriction. Account codes can be used to manage your telephone expenses more effectively.

Toll Restriction
The system can be programmed to prohibit unauthorised outgoing long distance calls by restricting certain extensions from accessing specific area codes / exchange codes.

Electronic Station Lock
Prevents unauthorised personnel from making calls with your phone by “locking” your outside lines and requiring a 4-digit security code before making calls. The operator and manager are given the privilege of controlling Electronic Station Lock at any station by using the DSS console. For example, this feature is useful for a small hotel when guests have checked out.

Limited Call Duration
The system disconnects outside outgoing calls when a preprogrammed time expires. An alarm tone will be sent to both parties 15 seconds before the assigned time limit.

Easy Programming, Easy Maintenance
Intuitive Customisation and Maintenance
System customisation and maintenance is easier than ever, thanks to the included Panasonic KX-TE Maintenance Console software. Simply connect a PC to the system via the built-in USB or serial (RS-232C) interface, and the software’s intuitive graphic interface will help you do the rest. The System Administrator can even program and maintain the system while off-site, by connecting remotely to the builtin modem. And of course, the familiar Panasonic PT Programming interface is also available, allowing you to quickly program the system using a PT.

Battery Backup Interface (Built – In)*
The system is equipped with a built-in battery interface which provides full system operation in the event of a power failure.

* An optional connecting cable is required

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Specifications

System Capacity

KX-TEA308 / TES824 / TEM824

Model No. TEA308 TES824 TEM824
CO lines Basic 3 3 6
Max 8 8
Extensions Basic 8 8 16
Max 24 24
Intercom paths 3 4 4
DTMF receivers 2 2 4
Door intercoms and openers (max.) 2 4 4